Skip to content

Terms and Conditions

futrading terms and conditions

Before finalizing your purchase, we ask that you read and fully agree with our terms and conditions presented below.
Please read carefully, if you have any questions, please contact us.

Just below, SELLER will be specified as Futrading.com and BUYER as our customer.

1. ABOUT PURCHASES AND METHODS OF USE

1.1. The SELLER is responsible for sending the total amount of coins contracted. These are digital currencies used as currency within the FIFA game, ultimate team mode. The requested amount must be transferred to the FIFA ultimate team account indicated by the BUYER in a digital way, using the FIFA ultimate team transfer market to process the transaction.

1.2. The payment is debited immediately, as soon as the BUYER enters the necessary information and authorizes the processing. The release of the product also takes place immediately after payment. It will be possible to view as payment to Futrading Technologies Inc.

1.3. We consider an order completed when the total amount of coins requested has already been transferred and the customer has already confirmed receipt or if the customer does not report any anomalies within 24 hours after the start of the process.

1.4. There is no deadline for withdrawing your product after making the purchase. The CUSTOMER can request his product whenever he wants, directly on our website or through support channels (whatsapp and email).

1.5. Shipping is 100% digital, there is no physical product, so there is no tracking code. Digital submission steps can be viewed at any time by logging in.

1.6.1. Upon receipt of the product, the BUYER must use as much as possible to purchase players. This must be done no later than 1 hour after the transfer. The balance available on the BUYER’s FIFA ultimate team account must remain as low as possible for 24 hours after the transaction. After this period, you can return to normal use.

1.6.2. Although we deliver 99% of orders in under 20 minutes, our maximum delivery time is 48 business hours.

1.6.3. The BUYER must be aware of the FIFA Ultimate Team terms of use, where the transfer of coins is not allowed. Therefore, the BUYER assumes any responsibility for the risks of the operation.

1.6.4. The SELLER reserves the right to suspend the activities of the BUYER on the website at any time, but never failing to honor the commitment if it has already been signed before the suspension.

2. ABOUT SALES AND FORMS OF USE

2.1. Futrading.com also acts as a buyer of the product offered on the website. Any CLIENT can become a seller by registering for it.

2.2. The CLIENT, when in the form of a seller, must follow all instructions for carrying out transfer operations safely. You should never provide non-real data as it may compromise the security of the transaction.

2.3. The CLIENT (seller) must be aware of the terms of use of the FIFA ultimate team, where the transfer of coins is not allowed. Therefore, the CLIENT, as a seller, assumes no responsibility for the risks of the operation.

2.4. Futrading.com reserves the right to suspend the activities of the CLIENT (seller) on the website at any time, in case any action that compromises the transaction is identified.

2.5. In order to execute the sales INSURANCE, the CLIENT, when in sales activity, must record the operations on video, making the execution of the transfer procedures visible and clear. The SITE can request the recordings if there are any complaints in the procedure. The videos to serve as insurance of the transaction, must contain the negotiated values ​​fully visible (Name of the player, model of the card, initial price, buy now and duration). If it is not possible to view any of these data in the video, the insurance will not be triggered.

2.6. The CLIENT will receive his payment as soon as the operation is considered complete in the system. This occurs in the vast majority of cases within 24 hours. However, the maximum period for releasing the balance can be up to 14 working days after the operation.

2.7. The amount receivable by the customer (seller) is subject to fees and operating costs charged by the payment processor site Paypal or other.

2.8. Futrading.com works with an intelligence system that prioritizes the “best” salespeople to direct sales. Factors considered are: Time of operation as a seller on the site, Average time to complete deliveries, Total deliveries made, Number of complaints in the operations carried out, among others.

3. ABOUT PRODUCT DELIVERY

3.1. The product itself is a digital currency that operates only within the ULTIMATE TEAM game mode of FIFA, a football game manufactured by Eletronic Arts. To access the product, it is necessary to have 1 (one) FIFA game, 1 (one) Club registered in the ultimate team mode, 1 (one) console (video game), and internet connection.

3.2. Deadline for the delivery of products may be up to 48 business hours (ie, not included on Saturdays, Sundays and holidays), counted from the order status listed as PAID, the site may send products on non-working days.

3.3. If the order occurs later than 48 working hours, contact the website as soon as possible to receive compensation.

3.4. The reason the deadline can be so long is that we have moments of great demand peaks, possible maintenance failures on the website and platforms (PSN, LIVE, ORIGIN and EA) that can occur during the delivery process.

4. WARRANTY AND LIABILITY

4.1. The third party shall be liable to the customer in accordance with the statutory provisions. The provider is merely an intermediary. The following limitations of liability refer exclusively to the liability of the provider.

4.2. Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or other agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.

4.3. In the event of a breach of essential contractual obligations, the provider shall only be liable for the foreseeable damage typical of the contract if this was caused by simple negligence, unless the damage is a claim for damages by the customer arising from injury to life, limb or health.

4.4. The above exclusions and limitations of liability shall apply to the same extent in favor of the provider’s legal representatives, employees and other related agents.

4.5. The restrictions do not apply if the supplier has fraudulently concealed the defect or has given a guarantee for the quality of the item. The same applies if the supplier and the customer have reached an agreement on the condition of the item. The provisions of the Product Liability Act shall remain unaffected.

5. REVOCATION

You have the right to withdraw from this agreement within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must notify us (Futrading Technologies INC, House of Francis 303, Ill du Port, Mahe, Seychelles, support@futrading.com, +5517981091386) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this Agreement. You can use the attached withdrawal form template, which is not mandatory.
To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the revocation period expires.

Consequences of Revocation
If you withdraw from this Agreement, we will reimburse you immediately and no later than fourteen days from the date we receive notice of your withdrawal from this Agreement for all payments we receive from you, including delivery charges (except additional charges arising at your choice a different delivery method than the cheapest standard delivery offered by us). For this refund, we will use the same means of payment as you used for the original transaction, unless explicitly agreed otherwise with you; under no circumstances will you be charged for this refund.

Sample withdrawal form
(If you wish to cancel the contract, please complete this form and send it back.)

Attention: Futrading Technologies Inc, House of Francis 303, Ill du Port, Mahe, Seychelles, +5517981091386, support@futrading.com

I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following services (*)

Ordered in (*) / received in (*)

Name(s) of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for paper communication)

Date

(*) Delete as appropriate.

6. APPLICABLE LAW AND PLACE JURISDICTION

The brokerage agreement existing between the provider and the customer shall be governed by the laws of the Republic of Seychelles.

TESTE

Select language and currency

Choose language

Choose currency